Terms of Service

Palette & Blueprint ("Company," "we," or "us") provides digital products, courses, templates, coaching, and related services through the website www.paletteandblueprint.com ("Website"). By purchasing or accessing any products or services from us, you ("Customer," "you," or "user") agree to be bound by these Terms of Service ("Terms").

Please read these Terms carefully before using the Website. If you do not agree with these Terms, you should not access or use our Website, products, or services.

1. Use of Website and Services

You must be at least 18 years old to use this Website or purchase our products and services.

By accessing or using our Website, you agree:

• To provide accurate, current, and complete information.

• Not to use our Website for any unlawful purpose.

• Not to copy, resell, or redistribute any products without prior written consent.

• To comply with all applicable laws and regulations.

2. Digital Products & Services

Palette & Blueprint offers digital products, templates, courses, and coaching services. Upon purchase and payment, you are granted access to the product or service for personal business use.

License Terms:

• You receive a non-exclusive, non-transferable license to use the purchased product for your own business use only.

• You may not resell, redistribute, sublicense, share, or make the product available to others.

• Templates, courses, and coaching materials are for individual use only unless otherwise specified in writing.

For full licensing details, please refer to our License Agreement.

3. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, videos, downloads, templates, and courses, is the property of Palette & Blueprint or its licensors and is protected by copyright, trademark, and intellectual property laws.

You may not use, reproduce, or distribute any content from the Website without prior written permission.

4. Payments

All prices are listed in USD unless otherwise stated. Payment is due in full at the time of purchase unless a payment plan is offered.

We use third-party payment processors (such as Kajabi Payments, Stripe, and PayPal) to process transactions securely. We do not store or have access to your full payment information.

5. Refund Policy

We offer a 7-day no-questions-asked money-back guarantee on most digital products and courses, unless otherwise stated at the time of purchase.

To request a refund, please contact us at [email protected] within 7 days of your purchase.

After this period, all sales are final.

6. Coaching Disclaimer

Coaching services provided by Palette & Blueprint are educational and supportive in nature. Results are not guaranteed, and individual success depends on personal effort, business factors, and market conditions.

Coaching is not therapy, financial, legal, or tax advice.

You remain fully responsible for your business decisions and outcomes.

7. Access & Account Termination

We reserve the right to terminate your access to any product, service, or coaching program at any time if:

• You violate these Terms.

• You engage in abusive, harassing, or inappropriate behavior.

• Non-payment occurs.

In such cases, no refunds will be issued.

8. Right to Refuse Service and Remove Access

Palette & Blueprint reserves the right, at its sole discretion, to refuse or terminate access to any product, service, membership, coaching program, or community space at any time for any reason.

Such reasons may include, but are not limited to:

• suspected intellectual property infringement or competitive monitoring,

• abusive, harassing, or disruptive behavior,

• violation of community rules,

• unethical, dishonest, or unprofessional conduct.

In such cases, the Company may, at its sole discretion, issue a full or partial refund and revoke access to any digital products, memberships, or communities. This policy exists to protect the business, its intellectual property, and the safety and integrity of the community for all participants.

9. Technical Requirements

You are responsible for ensuring that you have the necessary technology (internet connection, software, hardware) to access our digital products and services.

We are not responsible for any technical difficulties you may experience due to your equipment or internet service provider.

10. Availability

While we aim to keep our Website and services accessible, we cannot guarantee 100% uptime or uninterrupted access. We reserve the right to modify or discontinue any product or service at any time.

11. Limitation of Liability

To the fullest extent permitted by law, Palette & Blueprint shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website, products, or services.

Our total liability for any claim related to a purchase shall not exceed the amount paid for the product or service.

12. Indemnification

You agree to indemnify, defend, and hold harmless Palette & Blueprint and its officers, employees, agents, and affiliates from any claims, liabilities, damages, costs, or expenses resulting from your violation of these Terms or misuse of the Website or Services.

13. Data Protection & Privacy

Your personal data is collected and processed in accordance with our Privacy Policy and applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

For full details, please review our Privacy Policy.

14. Governing Law & Jurisdiction

These Terms shall be governed by the laws of Åland Islands, within the European Union. Any disputes shall be subject to the exclusive jurisdiction of the courts of Åland Islands.

15. Testimonials

By submitting a testimonial to Palette & Blueprint, you agree to the following terms: 

By providing your testimonial (written, audio, video, or screenshot), you give Palette & Blueprint full permission to use, reproduce, and publish it—either in full or part—for marketing, promotional, educational, and commercial purposes. This includes use on our website, social media, emails, sales pages, courses, and digital products.

You understand that you will not receive any payment, royalty, or compensation for the use of your testimonial now or in the future. Your words are shared voluntarily to support other creative entrepreneurs in their journey.

Unless you request to remain anonymous, we may include your first name, job title, and business name (if applicable) to add authenticity and context to your testimonial. You can let us know if you prefer initials or no name shown at all.

We may lightly edit your testimonial for grammar, length, or clarity—without altering the core message or meaning. We will never misrepresent your words or experiences.

If at any point you wish to withdraw your testimonial, simply email us at [email protected], and we’ll honor your request within 7 business days.

You confirm that your testimonial is based on your real experience with Palette & Blueprint’s products, services, or content, and that you're sharing it truthfully and in good faith.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated date. Continued use of our Website and Services constitutes your acceptance of any revised Terms.

Last updated: June 13, 2025

17. Contact Information

If you have any questions about these Terms, please contact:

Palette & Blueprint
ATTN: Sandra Törnroth
Ålandsvägen 58b, 22100 Marieham, Finland
Email: [email protected]