PRIVACY POLICY

Effective date: June 13, 2025

Privacy Policy

Palette & Blueprint ("Company", "we", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.paletteandblueprint.com ("Website") and purchase or access our digital products, courses, templates, or coaching services ("Services").

By accessing or using this Website and our Services, you consent to the practices described in this Policy. If you do not agree, please do not use our Website.

1. Who We Are

Palette & Blueprint is owned and operated by Sandra Törnroth, based in Åland Islands, Finland (EU). We sell digital products, courses, templates, and coaching services to customers worldwide.

2. Children’s Privacy

Our Website and Services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If we learn that personal information has been collected from a minor without parental consent, we will delete it.

3. What Information We Collect

When you use our Website or purchase our Services, we may collect the following information:

Information you provide voluntarily:

• Name

• Email address

• Billing address

• Payment details (processed securely by third-party payment processors)

• Any information you submit via contact forms, email, or customer support

Information collected automatically:

• IP address

• Device information

• Browser type

• Website usage data via cookies, analytics, and similar technologies

4. How We Use Your Information

We use your information to:

• Process orders and deliver digital products or services

• Send transactional and marketing emails

• Provide customer support

• Improve our Website and offerings

• Comply with legal obligations

We will never sell or rent your personal data to third parties.

5. Legal Basis for Processing (Under GDPR)

We process your personal data on the following lawful bases:

• Performance of a contract (e.g., delivering purchased products)

• Consent (e.g., newsletter subscriptions)

• Legitimate interests (e.g., website analytics, customer support)

• Legal obligations (e.g., tax compliance)

6. Cookies & Tracking Technologies

Our Website uses cookies, pixels, and analytics tools (such as Google Analytics) to improve functionality and measure usage. Cookies help us understand how you interact with the Website and personalize your experience.

You can disable cookies through your browser settings, though some Website functions may not work as intended.

7. Third-Party Services

We may use trusted third-party providers to help deliver our Services, such as:

• Payment processors (e.g., Kajabi Payments, Stripe, PayPal)

• Email marketing platforms (e.g., Kajabi)

• Web hosting and analytics services (e.g., Hotjar, Google Analytics, Kajabi Analytics, Popup-Ninja)

These third parties are contractually obligated to protect your data according to GDPR requirements.

8. Email Communication & Marketing

If you subscribe to our email list, you consent to receive emails related to our products, offers, and updates. You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

We do not send unsolicited marketing emails without your consent.

9. Data Retention

We retain your data only as long as necessary for:

• Delivering your purchased products

• Fulfilling legal and tax obligations

• Providing customer support

You may request deletion of your personal data at any time (subject to legal obligations).

10. Your Rights Under GDPR

If you are located in the EU or EEA, you have the following rights:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

• Lodge a complaint with your supervisory authority

To exercise your rights, please contact us at: [email protected]

11. How We Protect Your Data

We take data protection seriously. Your data is stored securely and accessed only by authorized personnel. Sensitive payment information is processed by PCI-compliant third-party providers; we do not store your full payment details.

Despite our efforts, no online system is 100% secure. You share information at your own risk.

12. International Data Transfers

As we serve customers globally, your data may be transferred outside the EU. We ensure that adequate safeguards are in place (such as Standard Contractual Clauses) when applicable.

13. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Please check this page periodically to stay informed.

Last updated: June 13, 2025

14. Contact Information

If you have any questions, concerns or complaints about this Privacy Policy please contact us:

• By email: [email protected]
• By visiting this page on our website: Contact
• By phone number: +358 40 8342037
• By mail: Sandra Törnroth, Ålandsvägen 58b, 22100 Mariehamn, Åland Islands, Finland